At codevip, we believe that gaming should always be fun — never stressful, never harmful. We're committed to providing every Filipino player with the tools, information, and support they need to keep their gaming experience positive and in control. Whether you're spinning JILI slots in Manila or playing bingo in Cebu, your well-being comes first.
codevip's responsible gaming pledge
Player Protection Tools
Every codevip player has free access to these responsible gaming tools. You can activate or adjust them anytime through your account settings or by contacting our support team.
Set a maximum amount you can deposit daily, weekly, or monthly. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum amount you're comfortable losing in a given period. When your loss limit is reached, your account is automatically restricted from further wagering until the limit period resets. A smart way to keep gaming within your budget.
Set a maximum session duration. When your time is up, codevip will notify you and, if you choose, automatically log you out. Keeping sessions short helps maintain a healthy relationship with gaming and prevents fatigue-driven decisions.
Receive periodic pop-up notifications during your gaming session showing how long you've been playing and your net gaming activity. Reality checks help you stay aware of time and spending without interrupting your enjoyment.
If you feel your gaming is becoming a problem, you can request a temporary or permanent self-exclusion from codevip. During the exclusion period, you will not be able to log in, deposit, or place bets. Contact our support team to activate this immediately.
Need a short break without full self-exclusion? A cooling-off period temporarily suspends your account for a set number of days — from 24 hours up to several weeks. Your account is fully restored when the period ends, giving you space to reflect.
How to Self-Exclude
Self-exclusion is one of the most powerful responsible gaming tools available. At codevip, we make the process straightforward and judgment-free. Here's how to activate it:
Reach out to our 24/7 support team via live chat or email at [email protected]. Let them know you'd like to activate a self-exclusion on your account. No lengthy explanations needed — your request will be treated with full confidentiality.
Select the duration that works for you: a short cooling-off period (24 hours to 30 days), a medium-term exclusion (1 to 6 months), or a permanent self-exclusion with no end date. Our team will guide you through the options.
For your protection, we'll verify your identity before activating the exclusion. This ensures no one else can exclude you from your account without your knowledge.
Once confirmed, your self-exclusion takes effect immediately. Your account will be suspended, marketing communications will stop, and you will not be able to log in or deposit during the exclusion period.
Important: During a self-exclusion period, codevip will not contact you with any promotional offers or bonuses. If you attempt to open a new account during your exclusion period, it will be closed and any deposits returned.
Know the Warning Signs
Problem gambling can affect anyone — from casual players in Quezon City to regular bettors in Davao. Recognizing the warning signs early is the first step toward getting help. Ask yourself honestly:
You are not alone. Problem gambling is a recognized condition, and help is available. If you recognize any of these signs in yourself or someone you care about, please reach out to our support team or seek professional help. There is no shame in asking for support — it takes courage.
Self-Assessment
Answer these questions honestly. If you answer "yes" to three or more, we strongly encourage you to use codevip's responsible gaming tools or speak with a professional counselor.
If you answered "yes" to 3 or more questions, please consider activating codevip's self-exclusion or cooling-off tools, or contact our support team for a confidential conversation. You can also seek guidance from PAGCOR's responsible gaming resources.
codevip strictly enforces a minimum age requirement of 21 years old for all players, in full compliance with Philippine law and PAGCOR regulations. This is not just a legal formality — it is a core part of our commitment to responsible gaming and the protection of young Filipinos.
Every new player who registers on codevip is required to complete a Know Your Customer (KYC) verification process. This includes submitting a valid government-issued ID — such as a Philippine National ID, passport, or driver's license — to confirm both identity and age. Accounts that cannot be verified as belonging to a player aged 21 or older will be suspended and any deposits returned.
If you are a parent or guardian and believe a minor has accessed the codevip platform, please contact our support team immediately at [email protected]. We take underage gambling extremely seriously and will act swiftly to investigate and close any such account.
We also encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing online gambling platforms. Keep your codevip login credentials private and never share your account with anyone, especially those under 21.
The golden rule of responsible gaming at codevip is simple: only gamble with money you can afford to lose. Gaming — whether it's JILI slots, bingo, or live casino — should always be treated as a form of entertainment, like going to the movies or dining out in Makati. It is not a reliable way to make money, and it should never be used to solve financial problems.
Before you start any gaming session, set a budget and stick to it. Decide in advance how much you're comfortable spending, and stop when you reach that amount — win or lose. Never chase losses. The outcome of each game is determined by a certified Random Number Generator (RNG), meaning past results have no influence on future outcomes.
PAGCOR Responsible Gaming: codevip operates under PAGCOR guidelines. PAGCOR promotes responsible gaming across all licensed operators in the Philippines. For additional resources and support on responsible gaming, refer to PAGCOR's official responsible gaming program information.
Our trained support agents are available 24/7 to assist with responsible gaming concerns, account restrictions, and self-exclusion requests. All conversations are confidential.
Contact: [email protected]
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR's responsible gaming program provides guidelines and resources for players who need support.
Regulated by PAGCOR, Philippines
The NCMH in the Philippines provides mental health support and counseling services. If gambling is affecting your mental health or relationships, professional counseling can make a significant difference.
NCMH Crisis Hotline: 1553 (toll-free)
Play With Confidence
codevip is built for Filipino players who love the thrill of JILI slots, live casino, and bingo — and who know how to keep it fun. Set your limits, play within your means, and enjoy every session. Must be 21+ to play.
21+ Gambling is for entertainment only. Play responsibly. codevip operates under PAGCOR guidelines.
21+ codevip is strictly for players aged 21 and above. Gambling is for entertainment purposes only. Please play responsibly. If you need help, contact our support team anytime.